At Streampoint Solutions, we don't just make promises, we deliver results. SPS Client interests are first in everything we do resulting in the success of our customers.
- Superior customer service and satisfaction
- Performance
- Integrity and fairness
- Motivated and valued team
- Actively contributing to community
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| SPS ADVANTAGE |
The Streampoint Solutions advantage is all about understanding client needs, and to create & deliver the right solution.
- Dedicated SPS Account Manager
- Professional in-house SPS project management, development, operations & design teams
- Extensive experience in the meeting, tradeshow and event industries
- Time proven project methodologies, practices and processes
- Broad experience in corporate, associations, government and not-for-profit sectors
- Effective marketing solutions
- Professional graphic design teams deliver brand consistency, electronically and printed.
- Facilitate Post-event review and improvement recommendations for future events.
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| CLIENT SERVICES COMMITMENT |
Streampoint Solutions continually strives to provide quality service and solutions to our valued clients. Our SPS Teams pledge to:
- Respond to all customers in a timely, efficient and professional manner
- Provide clear and concise solutions to customer needs
- Take appropriate actions and implement measures to improve SPS services to our customers
- Respond to service requests within 4 business hours
- Review and assign delivery times to each customer service request
- Assign a Streampoint Solutions representative, and where needed a secondary representative, to all client projects and provide their appropriate contact information
- Provide detailed critical paths to ensure deliverables to client projects
Provide event post mortem reports with appropriate recommendations to improve future products and services. |
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